1. Introduction
Welcome to TrelunaEbook. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our ebooks.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, billing address, and payment information when you make a purchase.
- Transaction Data: Details about purchases you make, including the ebooks purchased, transaction dates, and amounts.
- Technical Data: IP address, browser type and version, time zone setting, operating system, and device information.
- Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation paths.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your ebook purchases
- To provide you with access to your purchased content
- To send you order confirmations and download links
- To respond to your inquiries and provide customer support
- To improve our website, products, and services
- To detect and prevent fraud or unauthorized access
- To comply with legal obligations
4. Payment Processing
We use third-party payment processors to handle all transactions. Your payment information is encrypted and processed securely by these providers. We do not store your full credit card details on our servers.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.
You can control cookie settings through your browser. However, disabling cookies may affect some features of our website.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and processing payments.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with any merger, acquisition, or sale of assets.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing you access to your purchased ebooks, complying with legal obligations, and resolving disputes.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at support@trelunaebook.com.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@trelunaebook.com